Pinebox Managed Get winterized

Managed IT · Bozeman, Montana

Before the first freeze, your IT should already be buttoned up.

Pinebox Managed runs one checklist for veterinary clinics all year round — 24/7 helpdesk, patch management, practice software support, cloud backup, device monitoring and vendor coordination. Your team keeps seeing patients.

Book a clinic walk-through See what's in the plan

Serving Bozeman and the Gallatin Valley

What's in the plan

Six checks we run, so your front desk never has to.

Every managed plan covers the same list, every month. You always know what's done, what's next, and who to call.

A veterinary technician working at an exam room computer
Exam-room workstations, patched and watched
  1. 01

    24/7 helpdesk

    Someone answers, day or night. Calls from the front desk, the exam room or an after-hours emergency reach people who know clinic software.

  2. 02

    Patch management

    Operating systems, browsers and practice software updated on a schedule you never notice, so nothing falls over in the middle of an appointment.

  3. 03

    Practice software support

    Your practice management system, imaging and lab integrations kept running, updated and talking to each other.

  4. 04

    Cloud backup

    Records copied off-site on a schedule, so a dead drive is an inconvenience instead of a lost chart.

  5. 05

    Device monitoring

    Workstations, servers and the network watched around the clock, with alerts routed straight to our desk.

  6. 06

    Vendor coordination

    One number for your software reps, your phone vendor and your internet provider. We make the calls, sit on hold and stay on the line.

For veterinary clinics

Records, imaging, scheduling — the whole day lives on your network.

A clinic isn't an office with animals in it. The technology has to keep up with the room, and it can't wait for a support window that lands after your last appointment.

  • One number for the whole clinic Front desk, exam rooms and the back office all reach the same helpdesk, so nothing gets handed back and forth between vendors.
  • Emergencies don't keep office hours After-hours calls are answered around the clock, not held over until Monday morning.
  • We learn your software Practice management, imaging and lab integrations — plus the vendors behind each one, so you're not stuck as the go-between.
Clinic check A staff member at a veterinary clinic reception desk answering the phone
Front desk, back office, exam room — one helpdesk

How it works

Three passes and the clinic is winterized.

No migration weekend, no forklift. We start where you are and work down the list in order.

A tidy network rack with neatly routed patch cables in a small clinic back room
Every rack, router and printer accounted for
  1. 01

    Walk the clinic

    We inventory every workstation, server, printer and vendor account, and you tell us what's been flaky. That becomes your winterization list.

  2. 02

    Button it up

    Patches scheduled, backups configured, monitoring installed, vendor contacts moved over to us. The list gets checked off, one line at a time.

  3. 03

    Keep it that way

    Monthly checks, the 24/7 helpdesk and a plain-English summary of what changed. The list stays checked.

A snow-covered Montana valley at dusk with distant mountains

Next step

Get your clinic winterized before the first freeze.

Tell us a little about your clinic. We'll walk the building, look at what you're running, and come back with a monthly managed plan and a clear list of what needs doing.

  • Bozeman and the Gallatin Valley
  • 24/7 helpdesk, every day of the year
  • Monthly plans, sized to your clinic

Request a walk-through

No obligation — just a look at what you're running