Northgate Housing Authority Start an application

Northgate Housing Authority · Tacoma, Washington

What do you need today?

Apply for housing, pay rent, report a repair, or ask about a voucher. Pick the task below and finish it online.

Start an application Check your position
01 Waitlist Apply, or check where you stand. 02 Pay rent Pay online, or see your balance. 03 Repairs Report a repair, urgent or routine. 04 Vouchers How vouchers work, and how to use yours. 05 Buying a home Classes for residents who rent with us. 06 Resident services Support that goes past housing.

Before you call us

The questions we answer most.

Most of the calls we take are about the five things below. Each answer ends with the task that takes care of it, so you can finish without hold music or a trip to the office.

01
When will my name come up?

Each waiting list moves as homes turn over, and every list moves at its own pace. Your position and your contact details are both visible online, and you can update them yourself at any time.

Check your position
02
How do I pay my rent?

Current residents pay through the rent portal. Your balance appears as soon as it posts, and you can set up a payment there without calling the office.

Go to rent payment
03
Something in my home is broken.

Send a maintenance request with the room and what is wrong. If it is unsafe — no heat, no water, a door that will not lock — mark it urgent so it is handled first.

Report a repair
04
Do you take my voucher?

A Housing Choice Voucher — often called Section 8 — is rental assistance that travels with the household. Start with how the program works: what you can rent, what your share is, and what to bring.

Read about vouchers
05
How do I apply?

Applications start in the waitlist portal. You can begin today, save your progress, and come back when you have the paperwork in front of you.

Start an application

Eligibility

Three steps, in order, in plain words.

Every program asks the same things of everybody, and asks them the same way. Read this before you start so nothing slows your application down.

Step 01

See what counts

Household size and income sit behind every program we run. Read the plain-language summary for the program you are applying to before you fill anything in.

Step 02

Gather your details

Who lives with you, and what comes in. Your application saves as you go, so you can stop and come back with the documents in hand.

Step 03

Apply through the portal

Submit online and keep the confirmation. From then on you have a status you can check whenever you want, without asking anyone.

A homeownership class in progress, with an instructor beside a flip chart and residents seated at tables
A homeownership class, mid-question.

Resident services

Support that goes past the rent.

Homeownership classes

For residents who rent with us and are thinking about buying. The classes walk through what buying actually takes, in plain language, with time for the questions people usually save for the phone.

Find a class →

Resident services

Help with the parts of life that are not about paperwork. If something outside housing is making things harder, resident services connects you to the right program for it.

Talk to resident services →
A maintenance technician repairing fittings inside an empty apartment kitchen
A maintenance request, in progress.
A resident services coordinator sitting at a table with a resident, going through papers together
Resident services, one table at a time.

Talk to someone

Book a call instead of waiting on hold.

Some questions need a person, and that is fine. Pick a time and we will call you — no queue, and no guessing when someone will pick up.

Book an appointment Start an application
A staff member at the front counter handing a form across to a resident
Help at the counter, when you need a person.