Managed IT · Burlington, Vermont

Twenty minutes. A clear read on your IT.

We look at five things with you — your people, your network, your backup, your budget and what to do next — and tell you plainly where each one stands. Plain language, no jargon you have to nod along to.

Book the free 20-minute assessment Free · 20 minutes · No preparation needed
A small office workspace with a laptop open at a tidy desk and a monitor in view

The walk

Five stops. Twenty minutes.

We go in this order because each stop shapes the question we ask at the next one. You answer what you can — nothing here needs preparing.

  1. 01

    People

    Who your team calls when something breaks, and how long they wait. Everything else is downstream of how help actually reaches them.

    Helpdesk for staff
  2. 02

    Network

    What's on the wire, what's exposed, and what gets watched after hours. The shape of the network, not a wall of settings.

    Network monitoring and security
  3. 03

    Backup

    What's covered, how often it runs, and how long a restore would really take. An untested backup is a guess.

    Cloud backup and recovery
  4. 04

    Budget

    What you pay now, what renews when, and where the next dollar does the most work. Plain numbers, in plain order.

    IT strategy and budgeting
  5. 05

    Next steps

    The short list: what we would handle first, what can wait, and what it takes in time.

    What to do next

What we carry

The day-to-day, once the walk is done.

The assessment is the walk. This is the ground we cover the rest of the year — quietly, in the background, so your team can get on with the work.

A technician working at a desk with a headset on and a second monitor in view
  1. 01
    Managed IT support

    We take the tickets, the patching and the small fires.

  2. 02
    Network monitoring and security

    Eyes on the network, so problems show up before your staff do.

  3. 03
    Cloud backup and recovery

    Backups that get tested, and a restore plan that has been walked through.

  4. 04
    Helpdesk for staff

    One place for your team to ask, with a real person on the other end.

  5. 05
    IT strategy and budgeting

    A plan you can fund in plain numbers, reviewed on a schedule.

  6. 06
    Microsoft 365 administration

    Mailboxes, files, permissions and licences, kept tidy.

Your setup

Where your systems actually stand.

The call is a working conversation, not a pitch. If something is exposed, we say so. If something is already handled, we say that too.

  • What is covered today, and what is not.
  • What is exposed, and what is already handled.
  • What we would do first — and what can comfortably wait.
Book the free 20-minute assessment
A neatly cabled network rack in a small server closet
A technician connecting a cable into a patch panel

Book the call

Pick a time. Twenty minutes, and you'll know where you stand.

A free 20-minute IT assessment with Birchline Managed IT, over the phone or a screen share. We ask the questions, you answer what you can.

Book the free 20-minute assessment

Free · 20 minutes · No preparation needed

If it's within reach, have these handy

Nothing is required. These three just make the twenty minutes go further:

  • Anyone who knows how your current IT is set up.
  • The tools your team uses daily — laptops, phones, Microsoft 365.
  • Any renewal or contract dates coming up.
Two people at a table reviewing a laptop screen together